A close friend mentioned that he was in a restaurant recently and was astonished at how poor the customer service had been - this was particularly disappointing as it was a good quality restaurant and still relatively new.

This comment coincided with another made to me by a friend who commented that she only ever seems to go to a restaurant 3 times - first to try it…

There are lots of interesting pubs and bars in every city and something that they often have in common is the hardwood floor. It’s understandable since this type of flooring is classic, sturdy and hardwearing at the same time. It also fits in with the decor and the ambience of most pubs.

However, it’s been said that maintaining a pub’s wooden flooring can be a bit taxing and hard work to look after. Firstly, the high volume of traffic that the place gets during opening hours can take…

Updating Your Website Weekly Could Save Time, Money & Also Generate More Business.

1. Updating your site – even if you are using it as an online brochure –…

It's a great time to get gardening.

But I must confess, I'm not very good at it - but there are few things more enjoyable than seeing a plant you've put in the ground grow and flourish.

It's difficult not to draw significant parallels between gardening and…

If you are responsible for the cleaning and upkeep of your wooden sprung dance floors you will know that they need special care and attention. Here we provide top cleaning tips to ensure that your wooden sprung dance floors are given the attention that they need.

Caring for your wooden sprung dance floor

Our suggested daily routine

• Vacuum, sweep, or dry dust mop
• Keep the floor surface dry
• Clean up spills immediately so that they…

After presenting at a recent seminar, in the Q&A session, one person asked a great question; "How can I make sure that I can run a successful and reusable marketing campaign?"

These are the 5 elements that I shared that I consider essential for any campaign to stand a chance of success.

In my opinion, the 5 essential elements are:

1. Define your Market Dominating Position (MDP)
2. Create an effective sales offer
3. Avoid the…