Networking in Surrey

Aernout Fabius's Blog – July 2010 Archive (1)

Customer Relations Managent (CRM) and supporting Software

Microsoft Outlook is probably the most popular way of keeping in touch with customers, friends and business associates. It is simple enough to use and covers the basic records, a diary and very efficient address book. If that satisfies you, don't let anyone persuade you to change it.

What is CRM?

It is a very clever way to keep extensive records of past discussions, retain…

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Added by Aernout Fabius on July 28, 2010 at 16:00 — No Comments

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