Simon Davison's Blog (1)
The New Normal – virtual contact centre for Citizens Advice Bureau
At the beginning of the virus lockdown, Sutton CAB had a problem of how to keep their contact centre up and running.
CEO Steve Triner asked the contact centre staff if they would be prepared to work from home taking calls on their mobile phones. Most of the contact centre…
ContinueAdded by Simon Davison on August 28, 2020 at 15:00 — No Comments
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